LCD Self Ordering Kiosks
Premium enterprise self-service ordering kiosk systems for QSR, casual dining, and food courts.
Overview
LCD Self Ordering Kiosks are freestanding or counter-mounted touch screen terminals that enable customers to browse menus, customise orders, and complete payment without staff assistance. Designed for enterprise use cases, onQ's self-ordering kiosks feature commercial-grade LCD touch screens, integrated payment terminals, POS system integration, and onQ CMS connectivity for remote menu and content management.
Key Features
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Product features
The Ultimate in Self-Ordering Technology
onQ's LCD self-ordering kiosks combine high-resolution touch screen displays with intuitive user interface design to deliver a self-service ordering experience that customers find easy and enjoyable to use. Large, vivid food imagery, clear menu navigation, and streamlined customisation options guide customers through the ordering process efficiently, reducing decision time and increasing the likelihood of upsell and add-on purchases.
Increase Average Transaction Value with Digital Upselling
Self-ordering kiosks consistently deliver higher average transaction values than counter ordering, driven by the kiosk's ability to present upsell suggestions, combo deals, and add-on items at the optimal moment in the ordering journey without the inconsistency of human upselling. Studies across major quick service restaurant chains show average transaction value increases of 15 to 30 percent following self-ordering kiosk deployment.
Seamless POS Integration for Accurate Order Processing
onQ's self-ordering kiosks integrate directly with leading POS systems, ensuring that every order placed at the kiosk flows accurately and instantly into your kitchen display system and order management platform. This eliminates transcription errors, reduces order processing time, and enables kitchen staff to focus on food preparation rather than order taking during peak service periods.
Integrated Payment Processing for a Frictionless Experience
onQ's self-ordering kiosks feature integrated payment terminals supporting credit and debit card, contactless, and digital wallet payments. The seamless integration of ordering and payment in a single device eliminates the need for customers to queue at a separate payment point, reducing total transaction time and improving the overall customer experience.
Reduce Labour Costs and Improve Operational Efficiency
Self-ordering kiosks enable food service operators to reallocate staff from order taking to food preparation, customer service, and table management, improving operational efficiency without reducing service quality. During peak periods, kiosks absorb ordering demand that would otherwise require additional counter staff, enabling operators to manage higher customer volumes with existing team sizes.
Applications for Self-Ordering Kiosks
onQ's self-ordering kiosks are deployed across quick service restaurants and fast food chains, casual dining restaurants, food courts and dining precincts, stadium and event catering operations, hotel restaurants and room service, and corporate cafeterias. Any food service operation seeking to improve ordering efficiency, increase transaction value, and enhance the customer experience benefits from self-ordering kiosk technology.
Unparalleled Benefits for Your Business
With self-ordering kiosks, businesses can streamline operations by reducing the need for counter staff. This not only lowers labour costs but also allows employees to focus on value-added tasks, such as enhancing the in-store experience or managing inventory.
Boost Revenue with Upselling Opportunities
Our kiosks are equipped with intelligent upselling capabilities, presenting customers with additional items or upgrades during the ordering process. This not only enhances the customer experience but also increases average transaction values, directly contributing to your bottom line.
Specification
- Panel: 21.5"
- CPU: i5 8265U
- RAM: 8GB
- SSD: 128GB
- Operation System: Support Windows 7/8/10 , Linux is optional
- Resolution: 1920*1080
- Display mode: Normally full black
- Contrast ratio: 1200:1
- Viewing angle: 89/89/89/89 (L/R/U/D)
- Brightness: 500nits
- Aspect Ratio: '16 : 9
- Touch Type: PCAP Touch
- Touch Max Resolution: 4980*4980
- Transparency: > 90%, up to 100%
- Scanning Speed: > 50s scans/s
- Responsive Time: < 12ms
- Touch Precision: 0.625mm
- Minimum Touch: 5mm
- Audio format: MP3/WMA/AAC etc.
- Photo: jpeg, jpg, png, etc.
- Video format: MPEG-1,MPEG-2,MPEG-4,H.265,H.264,VC-1,VP8, etc.
- Panel: 24"
- CPU: i5 8265U
- RAM: 8GB
- SSD: 128GB
- Operation System: Support Windows 7/8/10 , Linux is optional
- Resolution: 1920*1080
- Display mode: Normally full black
- Contrast ratio: 1200:1
- Viewing angle: 89/89/89/89 (L/R/U/D)
- Brightness: 500nits
- Aspect Ratio: '16 : 9
- Touch Type: PCAP Touch
- Touch Max Resolution: 4980*4980
- Transparency: > 90%, up to 100%
- Scanning Speed: > 50s scans/s
- Responsive Time: < 12ms
- Touch Precision: 0.625mm
- Minimum Touch: 5mm
- Audio format: MP3/WMA/AAC etc.
- Photo: jpeg, jpg, png, etc.
- Video format: MPEG-1,MPEG-2,MPEG-4,H.265,H.264,VC-1,VP8, etc.
- Panel: 27"
- CPU: i5 8265U
- RAM: 8GB
- SSD: 128GB
- Operation System: Support Windows 7/8/10 , Linux is optional
- Resolution: 1920*1080
- Display mode: Normally full black
- Contrast ratio: 1200:1
- Viewing angle: 89/89/89/89 (L/R/U/D)
- Brightness: 500nits
- Aspect Ratio: '16 : 9
- Touch Type: PCAP Touch
- Touch Max Resolution: 4980*4980
- Transparency: > 90%, up to 100%
- Scanning Speed: > 50s scans/s
- Responsive Time: < 12ms
- Touch Precision: 0.625mm
- Minimum Touch: 5mm
- Audio format: MP3/WMA/AAC etc.
- Photo: jpeg, jpg, png, etc.
- Video format: MPEG-1,MPEG-2,MPEG-4,H.265,H.264,VC-1,VP8, etc.
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Testimonials
"onQ's team went above and beyond for our first and flagship Australian 1R club. Our signs look incredible and feature heavily on social media - almost every Instagram post we see incorporates these. We are forever grateful to the team for suggesting we instal their transparent LED, and more so for proposing that we supersize this. Beyond the signs, what has impressed us the most is the team. onQ respond to our queries, however big or small, within minutes - even to this day (months after the project has completed). Communication is exceptional. The team is exceptional. We look forward to working with them for years to come."
Amanada Mclean
CEO, 1Rebel Australia
The outcome exceeded expectations and we could not have hoped for a better result. Over and above the fact that our screen looks fantastic, I would like to commend your team on the excellent work and timely manner in which you completed the installation.
Director
Biggin & Scott
"Myles and the OnQ Digital team have been key partners for Bunnings, supporting the launch of our retail media network, Hammer Media. The team delivered our initial screens roll out of 300 screens in 150 Warehouses, on schedule and to budget; their expertise and responsiveness made it a seamless process with minimal impact on store operations. We look forward to working with them as we continue to grow.
James Rogers
Retail Media Product Manager, Bunnings Group
David Jones has been working with onQ for over five years and more recently partnering with onQ on our Retail Media Strategy, with the launch of David Jones Amplify. Myles and the onQ team have been very strategic, responsive, flexible and resourceful in providing solutions for our Retail Media Strategy. I personally have found onQ a fantastic partner, providing excellent pricing and diligent service to all of the key teams at David Jones. I would highly recommend onQ as a partner for any instore digital solution.
James Hollerman
Chief Marketing Officer, David Jones
I would like to extend my appreciation to you and your team regarding the professionalism and overall workmanship displayed during the installation of our screens at Grand Prix Mazda Aspley. I truly believe these screens have provided an added dynamic to both our New Car Showroom and Service Reception areas. I have no hesitation in recommending enQ Digital Group to anybody requiring such services
Luke Camilleri
Dealer Principal, Mazda Australia
MMAL has been working with onQ Digital since early 2023 on the rollout of interactive screens and video walls in our national dealer network. During this time, we have always found onQ to be highly professional and responsive to deal with. onQ consistently meets delivery and installation targets within budget. I can highly recommend onQ Digital as a digital solutions provider.
Vince Lombardo
Manager National Franchise Operations Network Strategy & Operations, Mitsubishi Motors Australia Limited
onQ is a leading technology company to work with, having assisted us in getting our store network onto their digital management platform and a rollout of new digital screens across our business. Their elevated service continues to exceed our expectations, along with always catering to our business needs. All experiences with their friendly team are easy, and enjoyable. Recent times have amplified how powerful digital technology is, allowing our business to be super reactive - thanks for the support onQ!
Mathew Kouvas
POLITIX Marketing Specialist, Country Road Group
The onQ team have been exceptional to work with. Their expertise in retail digital signage and their ability to deliver a consistent, high-quality installation across our national network has been outstanding.
Retail Operations Manager
Witchery
Who's this for?
Quick Service Restaurants & Fast Food Chains
Reduce queue times and increase average order value with self-ordering kiosks that guide customers through upsell prompts and customisation options autonomously.
Food Courts & Casual Dining
Enable customers to browse menus, customise orders, and pay without waiting for counter staff, improving throughput during peak periods.
Cinemas & Entertainment Venues
Sell tickets, food, and beverage packages at self-service kiosks that operate 24/7 and handle high-volume transactions without additional staffing.
Stadiums & Sports Venues
Serve fans quickly at concession points with self-ordering kiosks that process high volumes during event peaks without long queue times.
Hotels & Resort Dining
Streamline breakfast buffet check-in, room service ordering, and in-venue dining with kiosks that integrate with your property management system.
Convenience & Fuel Retail
Enable quick, contactless ordering for food-to-go and convenience items at petrol station forecourts and convenience store counters.
Frequesntly Asked Questions
Self-ordering kiosks increase average transaction value by presenting targeted upsell suggestions, combo deals, and add-on items at optimal points during the ordering process. This consistent, data-driven approach to upselling often results in transaction value increases between 15 and 30 percent, as observed in major quick service restaurant chains.
onQ's self-ordering kiosks integrate directly with leading POS systems commonly used in Australian food service operations. For specific compatibility details with your POS platform, it is recommended to contact onQ Digital to ensure seamless integration.
onQ's self-ordering kiosks support a wide range of payment methods including credit and debit cards, contactless payments, and popular digital wallets such as Apple Pay and Google Pay. This flexibility ensures a smooth and convenient payment experience for customers.
Yes, onQ's self-ordering kiosks can be managed remotely through integration with the onQ CMS platform. This enables real-time updates to menus, pricing, and promotional content across all kiosks from a single, centralised dashboard, simplifying content management across multiple sites.
Ready to find out more?
LCD Self Ordering Kiosks
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